Join Our Trade Program

Applicants must provide valid business documentation such as a business license, EIN, or seller’s permit to verify eligibility for the Trade Program.

Trade member status is determined by annual spending levels. To maintain each tier, the following spend thresholds apply:

• Preferred: $0 – $5,000 annually
• Premier: $5,000 – $50,000 annually
• Platinum: $50,000+ annually

Your tier will be reviewed based on your total annual spend.

The trade discount does not stack on any sale items at this time.

Yes! We partner with several vendors that offer a wide range of customization options, including custom finishes, materials, and sizing. Many of our vendors also allow COM fabrics for select pieces. Please reach out to our Trade Team for details on available customization options and vendor requirements.

During the Trade Program application process, you will have the option to indicate if you would like your account to be tax-exempt. Once your account is approved and the appropriate documentation is provided, qualifying purchases made through your trade account will automatically be processed without sales tax.

We partner with a reliable delivery company that offers white glove delivery services, ensuring items are carefully delivered, placed, and set up in the desired location. We also work with several vendors who are able to drop ship products directly to your project site when available.

Yes! We offer a variety of swatches available in our showroom that can be checked out for a $25 refundable deposit. Once the swatch is returned, the deposit will be fully refunded.

If you need a swatch for longer than a week, we can also request samples from our vendors for you to keep permanently, depending on availability. Please reach out to our Trade Team for assistance with sample requests.

We accept returns on items purchased directly from our showroom floor within 14 days of purchase for a full refund. Special orders and custom items are final sale.

Our Trade Account Manager will work closely with you before placing any special or customized orders to ensure you feel fully confident in your selections.

Absolutely! We welcome your clients to visit the showroom to explore and gather inspiration for their homes. Please note that trade discounts are only available when the designer is present at the time of purchase.

If the designer is unable to attend, please contact our Trade Account Manager in advance so we can coordinate a solution.

Yes! Our Trade Account Manager will serve as your main point of contact and assist you throughout any projects you’re working on, ensuring a smooth and coordinated process from start to finish.

Our Trade Account Manager will send out order status emails every Friday to ensure that you are up to date with open orders.

There is no minimum order quantity to join our Trade Program. However, we do have minimum annual spends depending on the tier that you qualify for.

Joining our Trade Program is simple! Just complete a quick questionnaire, which is submitted to our Trade Account Manager. Membership approval typically takes 24–48 hours.

The Trade Program at Hue & Hem is here to support designers on their projects. We offer trade discounts, exclusive product, sourcing help, and so much more!

We do not offer our furniture for rent or loan at this time.

Yes! We’re happy to connect you with our In-Home Design Team or our Design Center for assistance with design services. Please note that these services are separate from our To the Trade program.